A title

Image Box text

Tech Advisory Service

VACC’s Technical Advisory Service is staffed by highly qualified and trained technical experts and backed by the largest and most comprehensive automotive technical library in the Southern Hemisphere.
Answering over 50,000 calls per year with a 95% success rate in delivering assistance to members, our staff of 6 qualified Technical Advisors have one purpose, to research and deliver the information you need to get the job done right first time.
Passenger Vehicles

In addition to the information in the library, Advisors also have access to a number of online sources of information and information that has been developed “in house” based on OE information.

Commercial Vehicles

In addition to the commercial vehicle information available in manuals purchased from around the globe, Advisors also have access to a number of online sources of information and information made available to VACC from one of the world’s leading commercial vehicle diagnostic tool manufacturers.

Access to repair, maintenance, diagnostic and repair times information is as easy as making a short phone call.

Our Technical advisors are also experts in using the MotorTech online products. Can’t find what you need online? Talk to an expert who will assist you over the phone. It only takes a couple of minutes to save you time and money.

Contact the Technical Advisory Service: (03) 9829 1186

Hours of operation are 8.30am to 5.00pm, Monday to Friday, excluding any Victorian public holidays.

Technical Advisory Service is available in these solutions:

Maintenance
$499
per annum (+GST)
  • VACC Members pay $249/pa (+GST)
  • Min. 12 months.
  • Over $700 of value
  • Tech Advisory Service
  • Tech Talk
  • Haynes Manuals AllAccess Cars
Subscribe
Service & Repair
$899
per annum (+GST)
  • VACC Members pay $499/pa (+GST)
  • Min. 12 months.
  • Over $2800 of value
  • Includes MotorTech Maintenance
  • Tech Online
  • Tech Times Guide
  • Tech Estimate
  • HaynesPro WorkshopData Tech
Subscribe
Diagnostics
$1499
per annum (+GST)
  • VACC Members pay $899/pa (+GST)
  • Min. 12 months.
  • Over $3500 of value
  • Includes MotorTech Service & Repair
  • HaynesPro WorkshopData Electronics
  • HaynesPro WorkshopData Smart
Subscribe
Commercials
$2099
per annum (+GST)
  • VACC Members pay $1499/pa (+GST)
  • Min. 12 months.
  • Over $2600 of value
  • Tech Advisory Service
  • Tech Talk
  • HaynesPro WorkshopData Truck
Subscribe